1. Introduction
At As-Sahibiyah Institute, we are committed to protecting the privacy and personal information of our students, website visitors, and customers.
This Privacy Policy explains how we collect, use, store, process, and protect personal information when individuals visit our website, enrol in our Islamic Studies or Arabic language courses, make payments, or communicate with us.
By using our website, you acknowledge that your personal information will be handled as described in this Privacy Policy.
We process personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, where applicable.
2. Information We Collect
We may collect the following categories of personal information:
Personal Identification Information
- Full name
- Email address
- Telephone number, where provided
- Country of residence
- Account registration details
Course and Educational Information
- Courses purchased or enrolled in
- Course participation and progress
- Learning preferences
- Communications relating to educational programmes
Payment and Transaction Information
- Payment amounts
- Transaction dates
- Subscription status
- Payment confirmation details
- Billing information
- Refund and cancellation records
Payments may be processed through third-party payment providers, including Stripe.
We do not directly collect or store complete payment card numbers or card security codes when payments are handled through a third-party hosted payment system.
Technical Information
When visitors access our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Cookies and similar technologies
3. How We Use Personal Information
We use personal information for the following purposes:
- To register students and manage course enrolments.
- To provide access to purchased educational programmes.
- To process payments, subscriptions, refunds, and cancellations.
- To communicate important information about courses and services.
- To respond to enquiries and provide customer support.
- To maintain and improve our website and educational services.
- To prevent fraud, unauthorised transactions, and misuse of our services.
- To comply with applicable legal and regulatory obligations.
- To maintain accurate business and financial records.
We do not sell personal information to third parties.
4. Legal Basis for Processing Personal Information
Where the UK GDPR or similar data protection legislation applies, we process personal information on one or more of the following legal bases:
Contractual Necessity: Where processing is necessary to provide courses, manage enrolments, or fulfil our contractual obligations to students.
Legal Obligations: Where processing is required to comply with applicable laws, including financial reporting and recordkeeping requirements.
Legitimate Interests: Where processing is necessary for legitimate business purposes, such as maintaining website security, preventing fraud, and improving our educational services, provided those interests are not overridden by individuals' rights.
Consent: Where consent is required, including for certain marketing communications and non-essential cookies.
Where we rely on consent, individuals may withdraw it at any time.
5. Payment Processing
As-Sahibiyah Institute may use Stripe or other authorised third-party payment providers to process payments for courses and educational programmes.
When a payment is made, the payment provider may collect and process information necessary to complete the transaction, including payment card information, billing details, and transaction information.
Payment providers process personal information in accordance with their own privacy policies and applicable legal requirements.
As-Sahibiyah Institute may receive transaction confirmations, payment identifiers, billing details, and other information necessary to manage enrolments, subscriptions, refunds, and customer support.
We do not sell or disclose payment information for unrelated marketing purposes.
For further information about Stripe's handling of personal information, please refer to the Stripe Privacy Policy.
6. Sharing Personal Information
We may share personal information with trusted third-party service providers where necessary to operate our educational services.
These may include:
- Payment processing providers
- Website hosting providers
- Online course delivery platforms
- Email and communication providers
- Technical support providers
- Professional advisers, where necessary
We only share information reasonably necessary for the relevant service.
We may also disclose personal information where required by law, regulation, court order, or other lawful authority.
We do not sell or rent students' personal information to third parties.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
These measures may include:
- Secure website connections using HTTPS
- Access controls for administrative accounts
- Secure third-party payment processing
- Restricted access to personal information
- Appropriate security practices for website and account management
Although we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.
This may include retaining information for:
- The duration of a student's enrolment
- The management of active subscriptions
- Customer support and administrative purposes
- Financial reporting and accounting obligations
- Compliance with applicable legal requirements
- The resolution of disputes
When personal information is no longer required, we will securely delete or anonymise it, unless continued retention is required by law.
9. Cookies and Website Analytics
Our website may use cookies and similar technologies to support its functionality, maintain security, remember preferences, and understand how visitors interact with the website.
Cookies may include:
Essential Cookies: Necessary for the website to function correctly.
Functional Cookies: Used to remember visitor preferences and improve usability.
Analytics Cookies: Used, where enabled, to understand website traffic and improve our services.
Where required by applicable law, we will obtain consent before placing non-essential cookies on a visitor's device.
Visitors may also manage cookies through their browser settings.
10. Marketing Communications
We may occasionally send communications about educational programmes, new courses, and institute announcements.
Where consent is legally required, marketing communications will only be sent to individuals who have provided the necessary consent.
Recipients may unsubscribe from marketing communications at any time using the unsubscribe instructions provided or by contacting us directly.
We will continue to send essential administrative communications relating to active enrolments, payments, and subscriptions where necessary.
11. International Data Transfers
As-Sahibiyah Institute may provide educational services to students located in different countries.
Some third-party service providers may process or store personal information outside the country in which a student resides.
Where international transfers are subject to applicable data protection laws, we will take appropriate measures to ensure that personal information receives the required level of protection.
12. Your Data Protection Rights
Depending on your location and applicable data protection legislation, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information in certain circumstances.
- Request restriction of certain processing activities.
- Object to certain uses of your personal information.
- Request the transfer of your personal information where applicable.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the relevant data protection authority.
These rights may be subject to applicable legal conditions and exceptions.
To exercise any of these rights, please contact us using the details provided below.
13. Children's Privacy
Our website and educational services are intended primarily for individuals capable of entering into the relevant enrolment agreements.
Where educational services are offered to children, enrolment and the processing of their personal information will be handled in accordance with applicable laws and any necessary parental or guardian authorisation requirements.
We do not knowingly collect personal information from children in circumstances where doing so would violate applicable data protection laws.
14. Third-Party Websites
Our website may contain links to third-party websites, payment platforms, or educational resources.
As-Sahibiyah Institute is not responsible for the privacy practices or content of independently operated third-party websites.
Visitors are encouraged to review the privacy policies of external websites before providing personal information.
15. Changes to This Privacy Policy
As-Sahibiyah Institute reserves the right to update this Privacy Policy to reflect changes in our educational services, business operations, legal obligations, or data processing practices.
Any updates will be published on this page, together with a revised effective date.
Where required by applicable law, we will provide additional notice of significant changes.
16. Contact Information
For questions about this Privacy Policy, requests concerning personal information, or enquiries about our data protection practices, please contact:
As-Sahibiyah Institute
Email: Info@As-Sahibiyahinstitute.com
We aim to respond to privacy-related enquiries promptly and within any deadlines required by applicable law.